Managed Services & Support
Explore our IT services: innovative solutions, cutting-edge technology, and expert support to transform your business digitally.
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Managed Services & Support
At Trexatek Global Services, we empower enterprises to focus on innovation while we ensure their technology environments remain resilient, optimized, and always available.
Our Managed Services & Support offerings provide end-to-end operational excellence — combining proactive monitoring, 24/7 technical support, and flexible resource management tailored to your business needs.
Whether managing cloud environments, enterprise applications, or critical infrastructure, Trexatek delivers reliability, scalability, and performance through a unified service delivery model.
We integrate AI, Machine Learning (ML), Data Analytics, and Automation into every layer of the enterprise — from product design and supply chain optimization to customer experience and predictive maintenance — enabling organizations to stay ahead in a rapidly evolving market.
Infrastructure Hosting & Environment Management
We provide secure & cost-efficient hosting for Development, QA, Production, & Training on leading cloud platforms — delivered on a Pay-As-You-Use model.
Key Offerings:
- Multi-environment hosting on Azure, AWS, or Private Cloud
- Infrastructure provisioning and capacity optimization
- Backup, patch, and version control management
- Continuous monitoring and automated alerts
24/7 Helpdesk & Technical Support
Key Offerings:
- 24/7 Service Desk for L1, L2 & L3 support
- Incident, problem, and change management
- Root cause analysis and knowledge base creation
- SLA-driven response and resolution times
DevOps Support & Automation
Key Offerings:
- CI/CD pipeline setup and maintenance
- Automated release management
- Infrastructure as Code (IaC) implementation
- Continuous monitoring and feedback loops
Resource Augmentation Services
Key Offerings:
- Dedicated role-based experts (Developers, QA Engineers, SysAdmins, DevOps Specialists)
- Short-term or long-term contract staffing
- Hybrid team deployment models
- Agile project scaling based on demand
Onsite / Offshore Assessment & Delivery
Key Offerings:
- Onsite assessment of IT environments
- Offshore execution for managed operations
- Real-time collaboration and progress reporting
- Seamless communication through global PMO oversight
